Terms & Conditions

CenterPro

Terms and Conditions of Service

Effective Date: June 2025 | Last Updated: June 2025

Please read these Terms and Conditions ("Terms") carefully before using the website or engaging any services provided by CenterPro ("Firm," "we," "us," or "our"). By accessing our website, submitting an inquiry, or entering into a service engagement with CenterPro, you ("Client" or "you") agree to be bound by these Terms in their entirety. If you do not agree, please do not use our website or services.

1. About CenterPro

CenterPro is an accounting and tax services firm based in California. Our services are provided by Angineh Simonian, an Enrolled Agent (EA) licensed and authorized to practice before the Internal Revenue Service (IRS). CenterPro provides professional accounting, bookkeeping, tax preparation, payroll, sales tax compliance, business license tax, and business property tax advisory services.

2. Scope of Services

CenterPro offers the following professional services, subject to a signed engagement letter or service agreement:

Bookkeeping and accounting services
Federal and California state tax preparation for individuals and businesses
Payroll processing and reporting
Sales and use tax compliance and filings
Business license tax preparation
Business property tax (571-L) preparation
IRS and state tax representation (by Enrolled Agent)
General business advisory and financial consulting

Services provided via this website or in connection with an engagement are subject to a separate written Engagement Letter. Nothing on this website constitutes an offer to perform services or creates an attorney-client or professional relationship absent a signed engagement.

3. Professional Credentials and Limitations

Angie Simonian is an Enrolled Agent (EA), federally licensed by the U.S. Department of the Treasury to represent taxpayers before the IRS. CenterPro does not provide legal advice, and nothing in any communication from CenterPro should be construed as legal advice.

The following limitations apply to all services:

CenterPro does not provide legal services and is not a law firm.
No attorney-client privilege applies to any communication with CenterPro.
Tax advice is based on current tax law, which is subject to change. We cannot guarantee specific tax outcomes.
CenterPro does not provide investment advice or securities-related services.
Services are available only to clients within jurisdictions where CenterPro is authorized to practice.

4. Client Responsibilities

A successful engagement depends on accurate and timely information from the Client. You agree to:

Provide complete, accurate, and timely information, documents, and records as requested.
Notify CenterPro promptly of any changes to your financial situation, entity structure, or contact information.
Review all returns, reports, and documents before signing or filing.
Retain copies of all documents submitted to CenterPro and all returns or reports delivered to you.
Comply with all applicable laws, including tax filing deadlines and payment obligations.

CenterPro is not responsible for errors, penalties, or losses resulting from incomplete, inaccurate, or untimely information provided by the Client.

5. Fees and Payment Terms

5.1 Fee Structure

Fees for services are established in the Engagement Letter and may be based on a flat fee, hourly rate, or subscription model depending on the service. All fees are quoted in U.S. dollars.

5.2 Payment

Payment is due as specified in the Engagement Letter. Unless otherwise agreed:

Tax preparation fees are due prior to filing or delivery of the completed return.
Bookkeeping and payroll services are billed monthly, payable within 10 days of the invoice date.
Hourly services are billed monthly, payable within 15 days.

5.3 Late Payments

Invoices not paid within the agreed period may be subject to a late fee of 1.5% per month (18% per annum), or the maximum rate permitted by California law, whichever is lower. CenterPro reserves the right to suspend or terminate services for non-payment.

5.4 Refunds

Fees paid for completed work are generally non-refundable. If a project is cancelled before substantial work has commenced, CenterPro will refund fees proportionate to the unperformed work, at our sole discretion. Retainer amounts may be applied to outstanding balances upon termination.

5.5 Disputed Invoices

If you dispute an invoice, you must notify CenterPro in writing within 15 days of the invoice date. Failure to dispute within this period constitutes acceptance of the invoice.

6. Confidentiality

CenterPro takes your privacy seriously. All client information shared with us — including financial records, tax information, business data, and personal identifying information — is treated as strictly confidential in accordance with IRS Circular 230, California Business and Professions Code Section 5063, and applicable privacy laws.

CenterPro will not disclose your confidential information to third parties except:

With your express written consent;
As required by law, court order, or regulatory authority;
To subcontractors or service providers engaged by CenterPro to assist in your services, subject to equivalent confidentiality obligations; or
As necessary to respond to a complaint or defend against a legal claim.

Your confidentiality rights survive the termination of any engagement with CenterPro.

7. Data Collection and Privacy

By using our website or engaging our services, you acknowledge that CenterPro collects personal and financial information necessary to perform services. This includes but is not limited to: name, contact information, Social Security or Tax Identification Numbers, income and financial records, and business information.

We implement commercially reasonable physical, administrative, and technical safeguards to protect your data. However, no method of transmission over the internet is 100% secure, and CenterPro cannot guarantee the absolute security of data transmitted electronically.

Our data practices are further governed by our Privacy Policy, which is incorporated into these Terms by reference. California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

8. Intellectual Property

All content on CenterPro's website — including text, graphics, logos, templates, forms, and educational materials — is the intellectual property of CenterPro or its licensors and is protected by U.S. copyright and trademark laws.

You may not:

Copy, reproduce, distribute, or republish any website content without prior written permission;
Use CenterPro's name, logo, or branding for any purpose without written consent;
Reverse-engineer or create derivative works from any CenterPro materials.

Work product created specifically for a client (such as completed tax returns or financial reports) belongs to the client upon full payment of all applicable fees. Working papers and internal documentation remain the property of CenterPro.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY CALIFORNIA LAW, CENTERPRO'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO CENTERPRO IN THE THREE (3) MONTHS PRECEDING THE CLAIM.

CenterPro shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including lost profits, penalties, interest, or fines — even if we have been advised of the possibility of such damages. This limitation applies regardless of the theory of liability (contract, tort, negligence, or otherwise).

CenterPro is not responsible for:

IRS or state agency decisions, audits, or assessments made after services are performed;
Penalties or interest resulting from client delay, non-payment of taxes, or failure to act on our advice;
Changes in tax law that affect a previously completed return or filing;
Errors caused by inaccurate or incomplete information provided by the client;
Third-party service failures (banking, software platforms, payment processors).

Note: Some states do not allow the exclusion of certain warranties or limitation of liability for certain damages. In those jurisdictions, liability is limited to the greatest extent permitted by applicable law.

10. Disclaimer of Warranties

CENTERPRO PROVIDES ITS WEBSITE AND INFORMATIONAL CONTENT ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT.

Information published on CenterPro's website is for general educational purposes only and does not constitute professional tax, legal, or financial advice. You should not act on website content alone without obtaining specific professional advice tailored to your situation.

11. IRS Circular 230 Disclosure

To comply with U.S. Treasury Department Circular 230: Any federal tax advice contained in any communication from CenterPro is not intended or written to be used, and cannot be used, for the purpose of (1) avoiding federal tax penalties, or (2) promoting, marketing, or recommending to another party any transaction or matter addressed in this communication.

This disclosure applies to all forms of communication from CenterPro, including emails, website content, and written reports.

12. Third-Party Links and Services

Our website may contain links to third-party websites, platforms, or tools (such as IRS.gov, the California FTB, or payment processors). CenterPro is not responsible for the content, privacy practices, or accuracy of any third-party site. Links do not constitute an endorsement of any third party.

If you use any third-party service in connection with our services (such as payroll software or cloud storage), you are subject to the terms and privacy policies of those services, and CenterPro bears no liability for their operation.

13. Termination of Services

Either party may terminate a service engagement upon written notice to the other. Upon termination:

You remain responsible for all fees for services performed through the termination date.
CenterPro will deliver to you all completed work and client-provided documents within a reasonable time.
CenterPro may retain copies of documents as required by applicable law and professional standards.
CenterPro reserves the right to withdraw from an engagement if continued service would violate applicable laws or professional standards, or if the client fails to cooperate or provide necessary information.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

14.2 Informal Resolution

Before pursuing formal dispute resolution, both parties agree to attempt to resolve any dispute informally by contacting CenterPro in writing. We will respond within 15 business days.

14.3 Arbitration

If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or our services shall be resolved by binding arbitration administered in Los Angeles County, California, in accordance with the American Arbitration Association (AAA) Commercial Arbitration Rules. Each party bears its own arbitration costs unless the arbitrator determines otherwise.

14.4 Class Action Waiver

You agree to resolve any disputes with CenterPro on an individual basis. You waive any right to bring or participate in a class action, collective action, or representative proceeding.

14.5 Exceptions

Nothing in this Section limits either party's right to seek emergency injunctive relief in a court of competent jurisdiction to prevent irreparable harm.

15. Modifications to These Terms

CenterPro reserves the right to update or modify these Terms at any time. Changes become effective upon posting to our website with an updated "Last Updated" date. Your continued use of our website or services after a modification constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

16. Force Majeure

CenterPro is not liable for delays or failure to perform due to causes beyond our reasonable control, including natural disasters, acts of government, pandemic events, power outages, internet service disruptions, or other circumstances outside our control.

17. Severability and Entire Agreement

If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

These Terms, together with any signed Engagement Letter and our Privacy Policy, constitute the entire agreement between you and CenterPro regarding the subject matter herein and supersede all prior agreements or understandings.

18. No Waiver

Failure by CenterPro to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision in the future. All waivers must be in writing and signed by an authorized representative of CenterPro.

19. Contact Information

If you have questions about these Terms and Conditions, please contact us:

CenterPro

Firm Owner: Angineh Simonian, EA

Location: California, USA

Email: info@cproea.com

Phone: (424) 525-9394

Website: www.cproea.com